In order to help speed up a solution for your requests,. Please follow the steps below before submitting a new ticket. This is for the benefit of everyone, in order to help find the solution to your question quickly.
Make sure that your hosting or server matches our requirements (check the requirements in the Codecanyon item's description).
Support queries need to be within the Envato item support policy.
We do not offer remote support using AnyDesk or TeamViewer. Don't ask for that.
The ticket should provide as many details as possible related to the issue, such as screenshot, video explanations, access, how to reproduce, environments, if any changes or customisations are made, etc
If you still have the issue,. Submit a ticket with the URL of the page that has issues.
However, item support does not include: customization services or Installation services
