Free Installation Service Rules

Eligibility:

• A free installation service is available for customers who purchase the WhatsBot module from the Envato site only.

• The service is limited to one free installation per purchase code.

• A valid purchase code is required to qualify for the free installation offer.

• Free installation is available for installations on one domain per purchase.

Scope of Installation:

• Free installation does not include customization, additional module integration, or migration from previous systems.

Customer Responsibilities:

• Customers must provide valid and complete access credentials (FTP, cPanel, SSH, etc.) to proceed with the installation.

• Customers must ensure that the server environment meets the minimum requirements specified in the product documentation.

• A backup of the website and database must be made before installation, and the company is not responsible for any loss of data.

• Customers are encouraged to follow the product documentation for basic troubleshooting post-installation.

Exclusions:

• Installation on localhost environments is not included in the free service.

• Free installation does not cover any post-installation support or troubleshooting beyond the initial setup.

• Any additional plugins or third-party integrations requested by the customer will incur additional charges.

Timeframe:

• Free installation will be scheduled within 2 business days after the required information and access are provided by the customer.

Right to cancel or free installation service:

• The company (Corbitaltech) reserves the right to cancel or decline the free installation service at any time, without prior notice, under the following circumstances:

  • If the customer fails to provide the necessary access credentials (e.g., server, Meta, or WhatsApp Business API access) within a reasonable timeframe.

  • If the server environment does not meet the minimum technical requirements outlined in the product documentation.

  • If the customer requests customizations or services that fall outside the scope of the free installation (e.g., advanced server configurations, third-party integrations).

  • If there are repeated communication delays or failure to respond within a reasonable time period,.

  • If fraudulent, suspicious, or duplicate purchase codes are detected,.

  • If the customer’s website or server violates the company’s acceptable use policies, such as hosting illegal content, violating copyrights, or using the service for malicious purposes,.