Free Installation Service Rules
Written by cijagani
Last updated
Eligibility:
A free installation service is available for customers who purchase the WhatsBot module or WhatsMark Laravel Script from the Envato site only.
The service is limited to one free installation per purchase code.
A valid purchase code is required to qualify for the free installation offer.
Free installation is available for installations on one domain per purchase.
Scope of Installation:
Free installation does not include customization, additional module integration, or migration from previous systems.
Customer Responsibilities:
Customers must provide valid and complete access credentials (FTP, cPanel, SSH, etc.) to proceed with the installation.
Customers must ensure that the server environment meets the minimum requirements specified in the product documentation.
A backup of the website and database must be made before installation, and the company is not responsible for any loss of data.
Customers are encouraged to follow the product documentation for basic troubleshooting post-installation.
Exclusions:
Installation on localhost environments is not included in the free service.
Free installation does not cover any post-installation support or troubleshooting beyond the initial setup.
Any additional plugins or third-party integrations requested by the customer will incur additional charges.
Timeframe:
Free installation will be scheduled within 2 business days after the required information and access are provided by the customer.
Right to cancel or free installation service:
The company (Corbitaltech) reserves the right to cancel or decline the free installation service at any time, without prior notice, under the following circumstances:
If the customer fails to provide the necessary access credentials (e.g., server, Meta, or WhatsApp Business API access) within a reasonable timeframe.
If the server environment does not meet the minimum technical requirements outlined in the product documentation.
If the customer requests customizations or services that fall outside the scope of the free installation (e.g., advanced server configurations, third-party integrations).
If there are repeated communication delays or failure to respond within a reasonable time period,.
If fraudulent, suspicious, or duplicate purchase codes are detected,.
If the customer's website or server violates the company's acceptable use policies, such as hosting illegal content, violating copyrights, or using the service for malicious purposes,.